Error during installation

 

In some rare cases the below error can occur during the installation process. 

 

"There is a problem with this Windows Installer package. A program required for the install to complete could not be run."

 

 

 

 

This error is usually caused by a security software, such as Cylance Protect, blocking the installation process. In this case disabling the service for the host machine during the installation process should resolve the issue.

 

For general installation information please check out the Layer2 Cloud Connector documentation.

 

 


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